Poor adoption and incorrect usage of your field service applications can have a direct impact on service delivery and result in significant adverse financial outcomes. Learn why field service software is critical for field organizations that want to deliver high-quality service to their customers, optimize their workflows, and reduce their costs.
Your frontline workers don’t learn the other skills of their jobs by sitting. Research shows that hands-on, interactive learning is far more effective. Learn more about 6 ways your systems training is failing your frontline.
Digital transformation is more than just a buzzword—it is crucial to advancing nearly every organization. It has been slowly happening for years, but the pandemic and subsequent “Great Resignation” are expediting the need for many industries to modernize their operations through technology. Get your guide to learn four pillars of successful frontline tech training.
Mobile apps and technology are now essential tools for your frontline workforce. But adoption, especially for frontline workers, is really hard. Get your guide to learn five ways you can solve frontline tech adoption problems by ensuring your essential workers know how to use their essential technology.
Your new employees have a lot to learn so they’re ready to do their jobs - including the right way to use their mission-critical mobile apps and devices. Learn how to get your employees up to speed on their mobile tools quickly in our new guide.
A largely unaddressed challenge in the enterprise today is employee time to value. Some 42% of new employees take six months or longer to add value at work. According to the employees, poor training is in the top 5 reasons.
Too often we overlook the specific training and learning needs of our most essential workers. Frontline workers need the right learning at the right time. In this visual guide, you'll learn how mobile training and learning approaches can solve some of the most critical issues facing frontline workers, and create real ROI for the business.
Mobile apps and devices are now essential tools for your field workforce and the pressure to deploy new versions and updates as fast as possible never stops. Download our complete checklist now for everything you'll need for a successful deployment.
Operations leaders often face critical challenges related to their field workers, from improving efficiency to reducing accidents to improving the customer experience. Digital solutions can be the answer, but only if designed and executed properly—and many initiatives fail due to missing essential steps in the process.
The introduction of new mobile apps, migration from legacy devices, and regulatory pressure and compliance are all scenarios that require a plan for effective mobile tech deployments. A better plan for training and engagement is one of the key factors in keeping deployments on track.
Unlike other digital adoption platform providers that focus on desktop applications, Skyllful focuses on the mobile apps and handheld devices. Skyllful offers on-demand, on-device training for delivery drivers, retail workers, utility technicians and more.
When your frontline workers don’t understand how a mobile app works they won’t use it correctly (or at all). There are serious business consequences when mobile workers aren’t trained properly on their digital tools. We reveal the solution in our new guide.
Join Deanna Self, former Nestlé USA executive, and Justin Lake, Skyllful co-founder and CEO, for a conversation on how to effectively train your frontline workers on their critical mobile applications for better employee engagement and business deployment.
When an employee is assigned to a new process – or needs a refresher - the Skyllful platform is used for training on demand. As employees gain the training they need, managers receive fewer calls for help and workers get their answers much faster.