You've spent a lot on your field service training technology.
How's that going?
There’s a dirty secret software vendors don’t want to tell you:
Field Service Employee Technology Adoption — especially by frontline workers — is really hard.
When your field techs don't know how to use your software, you get:
Low first-time-fix rates
Hundreds or thousands of distributed field employees
Are you dealing with high turnover and constant onboarding?
Customer & operations-impacting field technology
Does poor usage & chronic mistakes in the field lead to negative outcomes?
Mulitple business processes
Are your workflows constantly changing?
Complex field service applications
Are your employees struggling to learn due to gaps in training?
Skyllful teaches your field workers how to use their mission-critical apps.
How? With app simulations delivered to any device, in the flow-of-work.
Build lessons in Skyllful Studio → Send to Skyllful Simulator for training → Review progress and analytics in Skyllful IQ
See how it works:
You'll improve frontline employee technology adoption and see the ROI you were promised from your field service management software.
Real quotes from field technicians after adopting our system simulation and training software:
Learn More from the Frontline Innovators Podcast