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Blog

Venado Technologies to Support Mobile Workforces as SKYLLFUL

In 2015, we set out to change the way that companies build and support technology for their mobile workforces.  For several years, we designed, developed and deployed mobile technology for clients who demanded a customized, high-quality technology solution for their workforce. As our process evolved...
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Firstline Workers are “Invisible” No More

By Eugene Signorini, Vice President, Product Strategy & Marketing, Skyllful Although we’re living in uncertain and scary times, many of us in the technology industry realize how lucky we are since we can keep doing our jobs and keep our businesses running. We have digital tools and technologies that...
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Supporting & Training Your Mobile Workforce in Times of Crisis

From delivery drivers to utility workers to maintenance and repair technicians, the jobs of firstline workers are essential to keeping the economy functioning during critical times like these. This workforce is often overlooked, but times of crisis shine a spotlight on how dependent everyone is on w...
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MMMM #45 - Customer Centric Design / End User Training

Field Technologies Online published a great article about Orkin, the pest control company, and their Field Service Evolution.  In this week's MMMM, Justin highlighted several key takeaways from this amazing and insightful story.
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Your LMS is Failing Your Mobile Workers—There’s a Better Way to Train

By Michelle McDaniel, Learning & Development Specialist, Skyllful You’re tasked with finding a digital training solution for your organization. The goal—to improve employee effectiveness and adoption of technology being used in the field in order to cut training costs. After endless research and cou...
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Increase the Effectiveness of Training Programs with Employee Feedback

By Brittainy Young, Learning & Development Specialist, Skyllful From gathering the proper resources to developing a curriculum, creating a training program can be an overwhelming experience. Companies often make the mistake of implementing an excellent training program without taking into considerat...
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What Happens When Technology Gets in the Way?

Written by Justin Lake, Skyllful We need technology that helps, not hinders the mobile workforce There are millions of workers all around us that are hard to see. They are the men and women who are so busy working that we sometimes fail to recognize their existence. They are stocking shelves, instal...
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Why Poor Training Makes Your Mobile Workers Miserable

By Brittainy Young, Learning & Development Specialist, Skyllful Imagine it is your first day of work delivering packages. Each package you deliver must be scanned for verification of delivery. You were given a 1-day training, an online reference guide, and a mobile device to complete your job. You a...
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Why Digital Initiatives Fail: Designing Solutions From the Boardroom

Digital solutions can solve critical challenges among firstline workforces, but these initiatives often fail. In our last blog, we discussed one reason why such initiatives fail: skipping strategic planning and diving right into development. Another common reason for failure is not getting enough in...
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MMMM 46 – Partner Ecosystem for your Digital Evolution

The ecosystem of partners around your #DigitalEvolution is critical to your success!
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3 Myths of Training Mobile Workers in the Digital Evolution

In the ongoing evolution of digital in enterprise, we uncover many opinions about the best way to deploy technology to field workers. Often, these opinions were formed over many years and date back to when technology was less pervasive. The good news is that we, as a society, have moved past the que...
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A Guide to “Marriage Counseling” for IT and Business Leaders, Part 1: Different Perspectives but the Same Goal

One of the things I’ve realized from my consulting work with enterprise leaders is that a large part of what I do is a form of “marriage counseling” between IT teams and line-of-business teams within companies. I’ve found that although we at Skyllful are generally known for helping enterprises creat...
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A Guide to “Marriage Counseling” for IT and Business Leaders, Part 2: Reconciling Your Differences

In Part 1 of this blog, I argued that although IT and business leaders have different perspectives of the same situation, they both want the same things. And while I use the phrase “marriage counseling” somewhat tongue-in-cheek, this really is a serious problem most companies must overcome.
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Digital Transformation isn’t Just About Technology

When we hear the phrase 'Digital Transformation,' our minds typically jump to technology. We think of modern web and mobile experiences, connected devices in our plants and fleets, and how we’ll transform our customer experience via chatbots. The technology behind those capabilities is part of the D...
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Where the Digital World Meets the Physical World: The Convergence of IT & OT

Whether you’re a technologist within your company or an operational or business leader, you’re probably aware of several significant technology trends, including the internet of things (IoT). Often, IoT is described as a massive network of connected devices and sensors that transmit data via wireles...
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