Careers

Skyllful is the first digital adoption platform that delivers “hands-on training for hands-on workers.” Skyllful is on-device app simulation software specifically designed to teach frontline workers how to use their essential technology.

We were founded on the principle of “Customers for Life”. That belief guides every interaction we have and forms the basis for every decision we make. It means we take the long view with our clients and every employee is motivated to “do the right thing”. It drives our obsession with transparency, a fixation on achieving the business outcome and who we hire. If that sounds like what drives you, we would love to hear from you. We are growing and we're looking for talented, knowledgeable teammates to grow with us.

The Opportunity: Learning Technologies Business Analyst in Plano, TX

The learning technologies business analyst serves a key role in supporting senior product leadership to link strategic objectives with tactical product execution. This role serves as a key liaison between internal stakeholders, customer stakeholders, and the product engineering team to facilitate more informed product decision-making. In this role you will have a direct, meaningful impact on the direction and development the Skyllful product platform.

Are you a fit for this role?

Do you have genuine passion for learning about and solving customer problems?

Are you a roll-up-your-sleeves type who is comfortable deep-diving on problems and providing options to improve product evolution?

Do you have hands-on experience with learning technologies?

Do you have familiarity with agile product development?

Are you excited by the opportunity to influence product direction in a fast-paced startup?

Agile Business Analyst Responsibilities:

Collect input and ideas from internal and external stakeholders
Ensure customer perspectives and strategic business objectives are considered
Define product needs, document product requirements, and write user stories
Manage product backlog and work with product leadership to prioritize features
Attend product standups and work with engineering team to ensure sprint success

Skills and Qualifications

Must haves:

Superior interpersonal and communication skills
An obsessive attention to detail and comfort working the minutiae of product management
A comfort with ambiguity and change, a collaborative disposition, and an entrepreneurial spirit
Experience with learning technologies and tools (such as LMS/LRS, content authoring software, digital adoption platforms)

Nice-to-haves:

Experience working in a startup environment
Familiarity with frontline worker challenges and environments - such as retail, delivery & distribution, manufacturing, field services, etc.
Experience in a B2B software or SaaS company
A quirky sense of humor, and an appreciation for barbeque brisket and Topo Chico and/or Monster.

Skyllful has a comprehensive benefits package including medical, dental, paid time off, LTD, 401k, technology allowance program and more. Skyllful offers a hybrid (in-office/remote) work environment. Apply below. Check us out at www.skyllful.com

Skyllful is the first digital adoption platform that delivers “hands-on training for hands-on workers.” The Skyllful platform provides on-device, on-demand training that helps workers better engage with their mobile applications. Our mission at Skyllful is helping business leaders and their mobile workers use technology to make their work easier, better, and safer.

The Opportunity: Entry Level e-Learning Content and Graphic Developer in Plano, TX

As a member of the Learning and Customer Success team, the entry level e-Learning Content and Graphic Developer position will be responsible for developing training simulations and content delivered through the Skyllful platform. You will be working with multi-billion-dollar enterprise customers to redefine how they train their thousands of front-line workers. This role contributes to efficient adoption of the training program, and helps to support collaborative, long-term relationships with our clients.

Are you a fit for this role?

· Do you have a passion for corporate learning and the development of others?

· Do you hold yourself to the highest quality of standards, strongly committed to ensuring the completeness and accuracy of your work?

· Do you have the ability to understand application workflows and how to translate them into training materials?

· Do you have a passion for technology, particularly software and mobile technology?

If you’ve answered yes to three or more of these questions, then great – you should apply for this position.

e-Learning Content and Graphic Developer Responsibilities

· Create high quality screen and image models and reproductions to support e-learning simulations.

· Develop e-learning training content and learning assets, including but not limited to training modules, simulations, video scripts, screen graphics, reference guides, process documentation, and training aids

· Assist with the development of training assessments and identify additional training needs, contributing to improvements to the learning process and our training software platform

· Responsible for the input and management of e-learning training content within the Skyllful platform, including content entry, loading video content, troubleshooting and QA

· Potentially connect with Client’s Learning and Development teams or subject matter experts to learn processes and translate application workflows to replicate screens for the creation of learning content

· Translate application workflows and replicate application screens for the creation of simulation content

· Perform quality control checks to ensure training materials and simulations meet the highest quality standards

· Manage completion of project deliverables, identifying risks and roadblocks, developing mitigation plans and solutions

Skills and Qualifications

· Interest in areas such as instructional design, educational technology, or e-Learning

· Strong written and verbal communication skills

· Familiarity with adult learning principles, learning/instructional theory, and instructional design models

· Detail oriented to contribute to training simulation accuracy

· Self-motivation, self-direction, organizational skills, and the ability to manage priorities without sacrificing quality or timelines

· Ability to work on multiple projects simultaneously and prioritize them in a very fast-paced manner

· Ability to collaborate effectively in a team environment, build rapport quickly and maintain exceptional service levels

· Visual design skills and experience using a graphics editor like Adobe XD a plus, but not required

· Web development skills such as editing HTML, writing JavaScript, or using Google Chrome Dev Tools a major plus

· Experience with creating curriculum in a customer-facing environment or through college coursework a plus

· Spanish written and spoken fluency a definite plus, but not required

Skyllful has a comprehensive benefits package including medical, dental, paid time off, LTD, 401k, technology allowance program and more. Check us out at www.Skyllful.com

JOIN OUR TEAM

Be a part of innovating training for frontline workers everywhere.

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