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Why Your Tech Investment Deserves More Than PDFs and PowerPoints

When I first joined Skyllful, I expected to be fully immersed in the digital transformation space. What surprised me...

Preparing Field Technicians for SAP FSM: 20 Key Lessons

Rolling out SAP Field Service Management (FSM) is a major milestone, and a meaningful investment in how you serve...

What Field Leaders Are Telling Me About Frontline App Frustrations

Every day, I talk to operations, digital transformation, and IT leaders responsible for rolling out new technology to...

Are You Still Calling It “Training”? Let’s Talk About Readiness Instead

Let’s be honest: the word "training" is broad, and sometimes not considered at all when it comes to releasing new...