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SKYLLFUL ACADEMY

Develop certified experts. Elevate your leadership.

Skyllful Academy gives your team recognized credentials and proven capabilities, while giving you the assurance that your training program will deliver results. 

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Why invest in Skyllful Academy?

Build confidence across your team

Practical training gives your content creators and administrators the skills to build effective training in Skyllful, reducing deployment risk. 

Develop expertise at scale

Structured pathways help your team master content creation and platform management, turning administrators into experts who drive adoption. 

Strengthen your market cred

Certification validates your team’s expertise, building the kind of credibility that matters with clients and leadership. 

ROLE-BASED TRAINING THAT SUPPORTS DIFFERENT EXPERTISE

Training Track Choices

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SKYLLFUL FACILITATOR

Train Internal Experts Who Multiply Your Impact

When your facilitators truly understand Skyllful—not just content creation, but program administration, user management, and performance analytics—they become force multipliers. This certification ensures your internal experts can train others to build lessons that prevent costly frontline mistakes, not just create content that looks good. 

Certified facilitators know how to connect training design to business outcomes, because they understand what's at stake when frontline teams get it wrong. 

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Earning Criteria:

  • Must also complete the Skyllful Instructional Design Training Certificate & the Skyllful Administrator Training Certificate 
  • Co-facilitate three separate certification courses (Instructional Design, Content Development, and Administrator) under expert guidance 
  • Demonstrate mastery of both technical execution and coaching ability 
  • Pass performance assessment by a Certified Skyllful Expert

Your facilitators don't just teach the platform; they teach others how to stop problems before they multiply. 

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INSTRUCTIONAL DESIGNERS

Build the Instructional Design Skills Your Team Needs

Beautiful lessons don't prevent frontline errors, but smart instructional design does. This certification teaches your designers to analyze workflows, scope effective curricula, and apply proven learning principles that create real behavior change. Not just content that gets completed, but training that sticks when pressure's on and mistakes would prove expensive.

Designers undergoing this course understand that every microlesson is a shield against the compounding costs of poor execution.

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Earning Criteria:

  • Complete Skyllful Studio Instructional Design & Content Development coursework 
  • Design and revise lessons through a simulated client project with extensive expert coaching 
  • Build a portfolio that meets strict effectiveness criteria 
  • Pass performance assessment by a Certified Skyllful Expert 

Your designers don't just create training; they design safeguards against disruption. 

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Content Developers

Create Content Your Business Can Count On

Great content doesn't just inform—it changes behavior right at the moment of need (and impact). This certification ensures your developers can construct effective training assets across every format: tutorial videos, immersive walkthroughs, sandbox workflows, and knowledge assessments. Each one is designed to prevent the mistakes that compound into operational failures. 

Developers on this learning track understand that content quality has a direct impact on data quality, customer experience, and your bottom line. 

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Earning Criteria:

  • Complete Skyllful Content Development coursework  
  • Build real-world training assets through a simulated client project with expert coaching and revision cycles 
  • Create a portfolio that meets strict quality and effectiveness standards 
  • Pass performance assessment by a Certified Skyllful Expert 

Your developers build the content that keeps frontline execution clean and consequences minimal. 

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Project Managers

Lead Projects with Confidence

Training projects fail when timelines slip, teams misalign, and deliverables miss the mark, all while your frontline waits for the guidance they need. This certification gives your project managers the framework to keep Skyllful implementations on track, on budget, and aligned with business objectives. 

Project managers who have gone through the course know how to coordinate design and development teams, manage competing priorities, and deliver training that launches when your business needs it. 

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Earning Criteria:

  • Complete Skyllful Project Manager coursework 

Your project managers don't just hit deadlines; they ensure your training investment delivers the protection your operations require. 

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Administrators

Ensure the Right Training Reaches the Right People 

When the wrong people have access or the right people aren’t trained in time, frontline mistakes multiply fast. This certification ensures your administrators can manage users, assign permissions strategically, and deploy training exactly when and where it's needed to prevent costly errors. 

Administrators understand that proper access control and timely assignment aren't administrative tasks; they're safeguards against operational disruption. 

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Earning Criteria:

  • Complete Skyllful Course Administration coursework 

Your administrators don't just manage the platform; they ensure the right people are doing the right things at the right moments. 

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SMEs

Ensure Knowledge Translates Into Effective Training

Knowing how to do the work and knowing how to teach it are two different skills. When subject matter experts can't effectively capture workflows, provide clear feedback, or communicate critical details, those gaps become frontline errors that cascade into operational failures. 

This certification gives your SMEs the tools and frameworks to share knowledge, effectively ensuring nothing critical gets lost in translation between expertise and execution. 

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Earning Criteria:

  • Complete Skyllful Subject Matter Expert Foundations coursework 

Your contributors don't just know the work they ensure that knowledge becomes training that protects your business. 

Quote Mark
“We’ve gone from six resources down to two. Instead of being able to get this done in months it would have been a year-plus to get this completed.”
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Michael J. Yeates

IT Director Business Analyst

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“We knew if we did things the way we had traditionally done it, we wouldn’t have long term engagement.”
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Matt Bub

IT Senior Manager

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“We would spend countless hours trying to update PowerPoints and re-editing videos as our applications changed. Skyllful reduces that into a matter of minutes.”
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Michael Mayerich

Director of Field Engineering and Training

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“We would have never been able to sustain the deployment velocity without Skyllful.”
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Thomas Ehrman

IT BRM

MASTERY CERTIFICATIONS

Prove mastery. Build credibility.

Beyond coursework lies certification,where your team demonstrates real-world expertise through portfolios, deployed lessons, and proven results that protect your operations. 

Certifications
Skyllfull Digital Badge - Expert
Skyllful Expert
Skyllfull Digital Badge - Professional
Skyllful Professional
Skyllfull Digital Badge - Practitioner
Skyllful Practitioner
Job Title(s)
Facilitators and Instructional Design Coaches
Instructional Designers
Content Developers
Description
The Skyllful Expert certification represents the pinnacle of platform mastery, a designation reserved for those who've demonstrated sustained excellence across every dimension of Skyllful implementation. These experts don't just understand the platform; they've proven they can develop others, maintain rigorous standards, and consistently deliver results that protect business operations. Earning this certification means you've built a track record of creating well-informed practitioners who go on to prevent costly frontline mistakes in their own organizations.
The Skyllful Professional certification validates mastery of instructional design and content development within the Skyllful platform, proven through real lessons consumed by real learners. Professionals at this level don't just know how to build content; they've demonstrated their ability to create training that meets rigorous standards and drives actual behavior change at the frontline. This certification confirms you can design and develop the multi-modal training that prevents mistakes before they cascade.
The Skyllful Practitioner certification validates hands-on content development expertise, proven through extensive asset creation and deployed lessons that real learners have consumed. Practitioners at this level have moved beyond coursework to demonstrate production-level skills, building the tutorials, walkthroughs, and assessments that guide frontline workers toward correct execution. This certification confirms you can develop the training assets that prevent errors at the point of action.
Earning Criteria
  • Hold Certified Skyllful Professional status
  • Hold Skyllful Administrator Training Certificate
  • Successfully facilitate three separate certification courses: Instructional Design, Content Development, and Administrator
  • Achieve 90%+ satisfaction ratings across all Level 1 training assessments
  • Develop at least three learners who reach Certified Practitioner or Professional status
  • Pass a comprehensive performance assessment by a Certified Skyllful Expert
  • Hold Skyllful Content Development Training Certificate
  • Replicate 100+ content assets across multiple formats
  • Finalize 10+ lessons ready for deployment
  • Achieve consumption by at least 50 unique learners
  • Pass an expert portfolio review covering screen performance, lesson effectiveness, learner feedback, and adherence to Skyllful standards
  • Successfully earned the Skyllful Content Development Training Certificate.
  • Replicate 100+ assets.
  • Finalize 10+ lessons for deployment to learners.
  • Portfolio of assets and finalized lesson has been consumed by at least 50 unique learners.
  • Portfolio has been vetted by a Certified Skyllful Expert and adheres to Skyllful standards. Review will include screen performance, lesson performance as well as learner feedback.
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Frequently Asked Questions

How much are the courses?

Courses are free for customers with a Skyllful subscription and are a way to recognize the hard work of your content developers and trainers. It’s a benefit of working with Skyllful and not an additional cost. 

How long are my certifications valid?

Forever. They don’t expire, and as expertise with the platform grows, users may upgrade their certification level. 

How much time do the certifications take to complete?

Some certifications only take a few hours to complete, while others are much more in-depth. It all depends on expertise level, so timing varies as well. We created the program to highlight (and reward) the level of effort put into the tool, so it’s not really about how long, but how valuable the learning is. Connect with us to learn more.

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