Just-in-Time Training
Most learning and training platforms deliver broad training at the beginning of a change initiative, which often results in workers misremembering details and struggling to perform new workflows in their day-to-day. Just-in-Time Training (JITT) solves that by providing the flexibility and agility teams need to deliver knowledge to frontline teams exactly when they need it.
With Skyllful’s Automation Center, leaders can establish automatic training workflows that flag when a pre-set rule is triggered. When a worker triggers a JITT lesson, Skyllful automatically sends the right training lessons to the right learner, enabling them to get targeted support at the moment they need it most.
Just-in-Time Training (JITT) is the most effective way to learn because it connects real-time lessons with the immediate tasks in front of frontline workers. Workers can learn on the job and solve knowledge issues before they apply their work in the field.
FAQ
The Skyllful Automation Center is an advanced training software feature that connects real-world events with relevant training assignments. When an external system triggers an event, Automation Center automatically routes the right lesson to the right learner to equip them with the training they need at just the right moment.
Just-in-Time Training (JITT) enables frontline workers to get the support they need exactly when they need it. Outside of upfront training, frontline workers get targeted content that directly connects to the task at hand, right when it’s needed.
Event-driven training is when systems automatically push learning modules or lessons when a specific event occurs. If a technician receives a work order for a product they haven’t serviced recently, for example, an advanced system like Automation Center would deliver a refresher lesson of the service to ensure the technician knows how to be effective without requiring outside help.