Field Service Management Software
What Is Field Service Management Software?
Coordinating, scheduling, and supporting technicians in the field can be a complicated task, particularly for enterprise organizations that manage multiple teams across multiple areas. Field service management software streamlines and automates this process by creating a central source for dispatching, scheduling, tracking, and monitoring technicians in the field.
With field service management software, supervisors have full visibility into field workers’ day-to-day operations. The software provides a bird’s-eye view into all field work resources — including both human workers and their equipment — enabling teams to set their field technicians up for success.
Additionally, field service management software tracks contracts, work orders, and inventory. Team leads can use the technology to ensure their teams have usable equipment at all times, streamline the invoicing process for quicker payments, and track service work from start to finish.
FAQ
Field service management software covers several aspects of field worker support, including scheduling, dispatching, invoicing, contracting, monitoring inventory, and organizing resources.
With field service management software, supervisors can efficiently connect customer needs with field technician availability, arranging schedules to ensure all appointments are met on time.
Field service management software is a centralized resource for managing all aspects of field technicians’ work, which means team leads don’t have to spend time or resources manually scheduling or equipping field teams. Instead, they can streamline that work through a central platform.