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Supporting & Training Your Mobile Workforce in Times of Crisis

From delivery drivers to utility workers to maintenance and repair technicians, the jobs of firstline workers are essential to keeping the economy functioning during critical times like these. This workforce is often overlooked, but times of crisis shine a spotlight on how dependent everyone is on w...
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MMMM #45 - Customer Centric Design / End User Training

Field Technologies Online published a great article about Orkin, the pest control company, and their Field Service Evolution.  In this week's MMMM, Justin highlighted several key takeaways from this amazing and insightful story.
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Your LMS is Failing Your Mobile Workers—There’s a Better Way to Train

By Michelle McDaniel, Learning & Development Specialist, Skyllful You’re tasked with finding a digital training solution for your organization. The goal—to improve employee effectiveness and adoption of technology being used in the field in order to cut training costs. After endless research and cou...
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Increase the Effectiveness of Training Programs with Employee Feedback

By Brittainy Young, Learning & Development Specialist, Skyllful From gathering the proper resources to developing a curriculum, creating a training program can be an overwhelming experience. Companies often make the mistake of implementing an excellent training program without taking into considerat...
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What Happens When Technology Gets in the Way?

Written by Justin Lake, Skyllful We need technology that helps, not hinders the mobile workforce There are millions of workers all around us that are hard to see. They are the men and women who are so busy working that we sometimes fail to recognize their existence. They are stocking shelves, instal...
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