New technology causes disruption
Your firstline workforce needs technology to do their job, which inevitably means they need training. Whether it’s a new tech solution or trying to improve adoption with an existing tool, these workers need help to be as productive and efficient as possible for the long term.
Yet you’ve surely had the pushback that these workers can’t be out of the field for fear of disrupting operations. And your traditional training methods may not apply to some of the emerging tech solutions being introduced into the workforce. So how do you ensure a competent workforce with as little downtime as possible?