Systems Training
What Is Systems Training?
In the modern frontline environment, technology is essential to delivering fast, high-quality service to communities. Systems training equips and empowers frontline workers to use key technologies in the field. It helps workers learn key tasks, avoid mistakes, and use the system the way the company needs them to.
Organizations often rely on deploying trainers into the field, which can be costly and time-intensive, or skip over user adoption altogether, leading to errors and delays. Using an advanced systems training platform like Skyllful’s can help organizations avoid these pitfalls. This technology delivers accessible, simplified, and hands-on training directly to frontline workers in the field.
Systems training is a key component of digital transformation, as it ensures smooth technology implementation and user adoption.
FAQ
In frontline industries, organizations regularly adopt technologies that enable improved field training, collaboration, communication, customer service, supply chain management, and asset management. Leaders should conduct systems training when implementing any of these technologies.
Using Skyllful’s digital readiness tools can help you evaluate whether your team members and field workers are prepared to adopt new technology.
Both! Field workers should receive interactive training from their managers while having access to digital learning tools, knowledge checks, and accountability systems. Skyllful’s digital readiness platform facilitates all of those options and more.