Glossary > Instructor-Led Training

Instructor-Led Training

Instructor-led training is a learning method in which a trainer teaches a group of people in person in a classroom or workshop.

What Is Instructor-Led Training?

Instructor-led training is an educational structure in which a person — typically an expert in a particular subject or field — teaches individuals in person or virtually. In this structure, participants are able to engage directly with the teacher, ask questions, and troubleshoot concepts in real time.

With frontline work, instructor-led training works best when coupled with frontline enablement tools that facilitate in-the-field lessons that reflect employees’ work. 

Too often, frontline organizations rely only on instructor-led, classroom-based training, which can lead to a disconnect between the lessons and the work. When organizations combine in-person training with simulated, on-device training, workers are better able to apply the lessons in real-world contexts, retain information, and feel confident implementing the workflows in their day to day.

FAQ

Instructor-led training is typically conducted in person in a classroom or workshop setting, which allows participants to engage with their teacher face to face. Virtual training can be led by a trainer or could be self-directed, which includes modules or lessons that employees complete on their own and at their own pace.

Instructor-led training allows for direct conversation between the trainer and the employee. In this setting, workers can ask questions and get immediate answers from experts on the topic, which can help them better understand tough concepts.

Because instructor-led training often occurs within a classroom setting, it often lacks the real-world context that frontline enablement solutions provide. With the right frontline enablement platform, workers can get just-in-time lessons on their mobile devices and practice real workflows in a realistic system before ever having to do them in production.

Your business foundation is only as strong as your frontline.

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