A
Access |
The permission inside Skyllful Studio that allows Studio Users to administer other Skyllful Users |
All Learners |
A Skyllful IQ permission allowing IQ Users to see all data within a Learning Program |
Assignment |
A group of Lessons delivered to a Learner or Learners. There are four main types of Assignments: Campaign, New Hire, Reference, and Just in Time |
C
Campaign |
An Assignment that is time-bound and optimized for new deployments or feature upgrades |
Cards |
Data snapshots at the top of Skyllful IQ pages |
Charts |
Individual graphs of data visualizations inside Skyllful IQ |
Comment |
A function that allows Studio Users to provide feedback on Lesson Steps |
Content Development |
Building Lesson content |
Course |
Learning content centered on a common topic. Consists of Modules |
Curriculum Lens |
A specific data view of content within an Assignment for a specific Learner Group |
Custom View |
Skyllful IQ function that allows a user to create their own segments using different criteria |
Customer Success Playbook |
Documentation of Skyllful's Learning & Customer Success processes and customer-specific requirements |
Customer Success Review |
Routinely scheduled reviews of customers' learning program analytics and other topics with the objective of driving continued and successful usage of Skyllful |
D
Direct Reports |
A permission in Skyllful IQ which allows IQ Users to see the data for anyone within their reporting hierarchy. |
F
Fast-Forwarded Videos |
Lessons with Videos that have a completion time less than the actual video duration |
H
Hands-on Studio Bootcamp |
Intermediate deep-dive into Skyllful Studio for prospects, internal users, or partners. |
I
Image |
Graphic asset used in branding and communication (e.g. lesson thumbnails) |
Inactive Learners |
Learner in a Campaign or New Hire assignment that have not logged into Skyllful Simulator within the time frame defined in Studio Assignment settings |
Instructional Design |
The process of designing Lessons through identification of learning objectives, analysis and outlining of content, and storyboarding Lessons |
IQ Users |
Customer stakeholders with access to Skyllful IQ |
IQ Visibility Permissions |
The level of data visibility granted to any given IQ Users |
K
Knowledge Check |
A learning mode that assesses a Learner's knowledge of the steps learned in a Lesson |
Knowledge Check with High Fail Rate |
Lessons with Knowledge Checks that have a higher failure rate than the threshold specified within Studio Assignment settings |
L
Learner |
User who has been assigned Lessons |
Learner Lens |
A specific data view in Skyllful IQ of Learners within an Assignment for a specific Learner Group |
Learner Group |
A group of Learners that share the same Assignments |
Learner Job Roles |
Members of a Learning Program that will use a specific application designated for training |
Learning Program |
Full curriculum for a group of Learners |
Lenses |
Each of the high-level views inside Skyllful IQ (Overview, Curriculum, Learner) |
Lesson |
Focused on a single learning objective. Contains one or more Modes of learning |
Longer-Than-Expected Lessons |
Lessons taking longer than expected based on estimate specified in Skyllful Studio |
Low Pass-Rate Learners |
Learners failing Knowledge Checks at a High Rate based on Studio Assignment settings |
M
Message |
A message sent from Skyllful IQ to a Learner in Skyllful Simulator |
Modes |
A learning activity within a Lesson. Consists of Video, Walkthrough, Practice, and Knowledge Check |
Module |
Overall learning topic that consists of a series of Lessons |
N
New Hire |
An Assignment specifically designed for new employee onboarding |
Notification |
An indicator of an unread Message inside Skyllful Simulator or an unread comment inside Skyllful Studio |
O
Off-pace Learners |
Learners who at current pace will not meet the timeline to complete specified in Skyllful Studio |
Overview Lens |
A high-level view in Skyllful IQ of assignments data for a specific Learner Group |
P
Practice |
A learning activity which allows a learner to independently practice the steps learned in a Walkthrough |
Practices with High Number of Incorrect Actions |
Lessons with Practices that have a high number of actions that deviate from the specified learning path |
R
Readiness |
Measures the percentage of completion of all assigned Modes within Lessons |
Reference |
Lessons available to Learners on-demand that are not part of a Campaign or New Hire assignment |
Replica Maker |
Functionality inside Skyllful Studio that allows a Studio User to convert Screenshots into Screen Replicas |
S
Screen Replica |
An HTML recreation of a Screenshot |
Screenshot |
A screen capture of a production application |
Simulation |
A Lesson that replicates a production application to provide an interactive learning experience |
Skyllful IQ |
A component of the Skyllful Platform that provides a dashboard with Learning Program analytics |
Skyllful Platform |
The mobile digital adoption platform that consists of Skyllful Studio, Skyllful Simulator, and Skyllful IQ |
Skyllful Plug-in for Chrome |
A plug-in to Skyllful Studio that allows a Studio User to capture and convert web-app screens into Screen Replicas |
Skyllful Screenshot |
A mobile application that allows a user to capture Screenshots on a device and send them to Replica Maker in Skyllful Studio |
Skyllful Simulator |
A mobile application component of the Skyllful Platform where content is delivered to Learners |
Skyllful Studio |
A component inside Skyllful Platform for content authoring, instructional design and program administration |
Skyllful Studio homepage |
|
Sped-through Walkthroughs |
Lessons with Walkthroughs that have a faster completion time than the threshold specified inside Skyllful Studio |
Storyboard |
A step-by-step visual outline used to design a Lesson |
Studio Certification |
Process by which individuals are certified as Studio Users |
Studio User |
A subscriber who has access to Skyllful Studio |
Studio User Permissions |
The level of functionality available to a Studio User |
U
Unresponsive Learners |
Learners who have not responded to messages and logged into Skyllful based on the threshold specified inside Studio |
User Management |
Functionality inside Skyllful Studio to administer Studio Users, IQ Users, and Learners |
V
Video |
A learning Mode in video form |
W
Walkthrough |
A learning Mode providing a Learner with a guided step-by-step overview |
Widget |
A specific set of data/charts that visualizes a sub-component inside Skyllful IQ |