Add a User

You add users from the User Management screen. Click the plus (+) icon at the top right of the user list and choose one of two options:

Option	Use it to
New User	Create a brand-new Skyllful user account.
Import User From Other Learning Program	Add a user who already exists in Skyllful into this Learning Program.

Step	Action
1	Open the Learning Program, then click Users under Quick Links to open the User Management screen.
2	Click the plus (+) icon at the top right of the user list.
3	Select New User. The Create User window opens.
4	Choose the Authentication Type (see the next section).
5	Enter the user's First Name and Last Name. Add a Person Number if your organization uses one.
6	Under Access, open the Simulator, IQ, or Studio tab and turn on the access the user needs. Assign a Manager and Job Role where required.
7	Add Region, Market, Warehouse, Location, or Tags as needed.
8	Click Create.

[Image to be added: Create User window]

The authentication type decides how the user signs in and which fields are required.

Authentication Type	Required fields	Use when
SSO (Single Sign-On)	Email	The user signs in through your organization's identity provider.
Skyllful Authentication	Username and Password	The user signs in with a Skyllful username and password. Email is optional.

Under Access, use the Simulator, IQ, and Studio tabs to turn on what the user needs:

Simulator: turn on Enable Simulator Access, then assign a Manager and Job Role. Any user who needs a manager must have Simulator access.
IQ: turn on Enable IQ Access, then choose an IQ permission level (All Learners or Direct Reports).
Studio: turn on Enable Studio Access, then choose the Studio permissions. Select no permissions to give read-only access.

For a full breakdown, see [LINK TO: User Permissions].

Step	Action
1	On the User Management screen, click the plus (+) icon and select Import User From Other Learning Program.
2	In the Add User window, choose the person from the Skyllful User list.
3	Add a Person Number or Email if needed.
4	Under Access, set the user's Simulator, IQ, or Studio access, plus Manager and Job Role.
5	Click Add.

[Image to be added: Add User (import) window]

Do I need an email for every user? Only for SSO users. Skyllful Authentication users need a username and password; email is optional.

Can I add many users at once? Yes. Use a CSV file. See [LINK TO: Bulk Import and Export Users].

Why can't I assign a manager? The user must have Simulator access to be assigned a manager.

User Permissions: what each access level lets a user see and do. [LINK TO: User Permissions]
Bulk Import and Export Users: add many users at once with a CSV. [LINK TO: Bulk Import and Export Users]
Edit User Profile: update a user's details after you add them. [LINK TO: Edit User Profile]
Add a Job Role: create the job roles you assign to users. [LINK TO: Add a Job Role]

_{Last Reviewed: August 6, 2026 | Skyllful Knowledge Base | Administrators}

Administrators can add a user to a Skyllful Learning Program by creating a new user or importing an existing one, then setting their access and job role.